After the inspiration phase and the laying of the foundation, we will realize the first objectives in this phase. We guide the organization in realizing the first two processes. Depending on the wishes and available capacity, the first two robots will be fully configured by the customer, or in cooperation with Coforce.
A process is selected that is repetitive and is easily and quickly supported in the organization because it a) eliminates bottlenecks, b) reduces annoyance, c) increases job satisfaction, d) accelerates a process or increases the level of service. A condition for change is the awareness of the urgency for all involved. Why do we need to change and which problems are solved? When the entire process has been gone through together, it is time to sketch out the robot. What functionalities can employees expect? And what changes compared to existing processes?
Careful implementation of robots, in our opinion, goes hand in hand with a clear vision and strategy, in which people (change management) and processes (correct selection and analysis) have the highest priority. All processes are carefully analysed and made ‘robot ready’. In a continuous process we optimize the performance of the robots together with the client. The failure or exceptions are analyzed and can be added step by step to the robotized process, so that it can also be handled by the robot. This method ensures a fast implementation and focuses on the right things. Our Dutch team is available for maintenance and rapid implementation of any changes in the process.